{"id":772,"date":"2012-09-03T09:37:36","date_gmt":"2012-09-03T13:37:36","guid":{"rendered":"http:\/\/nspg-software.com\/wordpress\/?p=772"},"modified":"2012-09-03T09:37:36","modified_gmt":"2012-09-03T13:37:36","slug":"customer-care-program-at-nexstar-network","status":"publish","type":"post","link":"http:\/\/nspg-software.com\/wordpress\/2012\/09\/customer-care-program-at-nexstar-network\/","title":{"rendered":"Customer Care Program at Nexstar\u00ae Network"},"content":{"rendered":"<p><strong>A 60 Week Customer Care Program will be Unveiled at Nexstar\u00ae Network&#8217;s 20th Anniversary Super Meeting<\/strong><\/p>\n<p><a href=\"http:\/\/www.nexstarnetwork.com\/nexstar\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright\" title=\"NSPG Nexstar Network new flat rate vendor\" src=\"http:\/\/nspg-software.com\/ads\/graphics\/NexstarGroupLogo.jpg\" alt=\"\" width=\"158\" height=\"81\" \/><\/a>Residential service contractors from around the country will gather in Las Vegas, October 11-13 to dive deep into systems, coaching and peer support that empowers frontline employees to serve customers like never before. Nexstar&#8217;s Customers First (C1 Movement) highlights the critical role customer service plays in a PHCE service business from the front lines to the follow up.<\/p>\n<p>At the event, Nexstar will unveil a 60-Week Customer Care Program for Plumbing, HVAC and Electrical technicians. The program is designed to speak to every employee touch point in a residential service business from the front end to the final follow-up to accountability processes for all company positions.<\/p>\n<p>In addition, contractors will get:<\/p>\n<ul>\n<li>Money making sales techniques for all trades<\/li>\n<li>Strategies for enhancing on-line reputation<\/li>\n<li>Accountability processes for all company positions<\/li>\n<li>Accurate economic forecast from nationally acclaimed economist Brian Beaulieu<\/li>\n<li>Strategic Partner tradeshow filled with products and services to enhance business<\/li>\n<\/ul>\n<p>Nexstar\u00ae Network Super Meeting October 11-13 Planet Hollywood, Las Vegas, Nevada<\/p>\n<p>Typically for members only, this event is open to a limited number of non-members who wish to experience Nexstar.<\/p>\n<p>For more information, call 888.240.STAR or email membership@nexstarnetwork.com.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A 60 Week Customer Care Program will be Unveiled at Nexstar\u00ae Network&#8217;s 20th Anniversary Super Meeting Residential service contractors from around the country will gather in Las Vegas, October 11-13 to dive deep into systems, coaching and peer support that &hellip; <a href=\"http:\/\/nspg-software.com\/wordpress\/2012\/09\/customer-care-program-at-nexstar-network\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[23,37,18,36],"class_list":["post-772","post","type-post","status-publish","format-standard","hentry","category-nspg-news","tag-business-training","tag-education","tag-management","tag-nexstar"],"_links":{"self":[{"href":"http:\/\/nspg-software.com\/wordpress\/wp-json\/wp\/v2\/posts\/772","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/nspg-software.com\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/nspg-software.com\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/nspg-software.com\/wordpress\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/nspg-software.com\/wordpress\/wp-json\/wp\/v2\/comments?post=772"}],"version-history":[{"count":2,"href":"http:\/\/nspg-software.com\/wordpress\/wp-json\/wp\/v2\/posts\/772\/revisions"}],"predecessor-version":[{"id":774,"href":"http:\/\/nspg-software.com\/wordpress\/wp-json\/wp\/v2\/posts\/772\/revisions\/774"}],"wp:attachment":[{"href":"http:\/\/nspg-software.com\/wordpress\/wp-json\/wp\/v2\/media?parent=772"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/nspg-software.com\/wordpress\/wp-json\/wp\/v2\/categories?post=772"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/nspg-software.com\/wordpress\/wp-json\/wp\/v2\/tags?post=772"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}