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Business Solutions for Maximizing Profits February 2008
Since 1992, NSPG has been providing the tools that allow contractors to increase profits and minimize business hassles. With our simple-to-use-tools, you can make being a business owner what you always wanted to it be - successful, profitable and rewarding.

Difficult Times
We spend a lot of time on the phone here at NSPG.  We talk with prospective NSPG software users, current users, and business colleagues.  We talk to people about their business as we answer their flat rate questions, and we especially hear about what's going on around the country as we do our Numbers Cruncher phone reviews. 

What we are hearing these days reflects the big story in the news - the business slow down.  Many areas of the country are really suffering from a general reduction in calls, and more.  The credit crunch and mortgage scandals are stopping new construction completely in some areas, and seriously reducing remodels, and service calls.  Both businesses and consumers are cutting back on spending.

In the past, that usually meant that our prospects and users cut back their plans for business expenditures including NSPG products and services.  But this time is different.  Many companies are being proactive in their efforts to maintain their sales and profit levels.  We're getting calls to reprint flat rate books, for upgrades to Numbers Cruncher, and questions about our performance measurement products.

People realize that they can either hunker down and hope to survive the downturn, or they can improve how they do things and work their way through it.  So, what basic business things can you do to cope with the changing economic times?

First, you need to review your costs so that every dollar you earn is used wisely.  No matter what tools you use to manage your expenses, it's time to take a look at where the money goes.  Start by seeing what your largest cost items are. 

Budget Totals Report - Click MeIn the latest version of Numbers Cruncher, you can use the Company Cost Analysis report to see where most of your money is going.  This simple interactive listing shows all of your budget items sorted from highest to lowest cost.  Click on the Budget Category, and the Sub-category breakdown pops up to chow the details of where the money goes. 

Knowing where the biggest expenditures are will tell you where the biggest savings could be.  Remember that every dollar you can reduce your expenditures could be like earning an extra five dollars.  With a 20% profit target, a five dollar sale yields a dollar of profit.  So, saving $2,000 in expenses on your annual budget is equivalent to increasing your sales by $10,000 without the effort and cost of making the sale.

Since most business people are more financially sophisticated today, their responses to a business slow down are more sophisticated.  They're looking to update their software and business processes as ways to weather the looming financial slow down.

Another response that we are hearing on the phones is the drive to make their flat rate systems work better.  No matter if you're suing NSPG Flat Rate products, are T&M, or you're a combination of the two, keeping your prices accurate is even more important in tough times. 

A good way to do this is to update your prices every time you receive an invoice from the supply house.  This way your prices always reflect your actual current cost.  You can do this with any software that you use to track your parts pricing.  The NSPG Price Guide software includes a report that you can Price Update Report - Click Meprint out that shows your in-house price with a blank space for the new supplier price.  You can quickly note the new prices on the paper form, and then quickly enter a batch of prices into the program all at once.  This way you don't have to wrestle with a pile of invoices trying to update your software prices.

This brings up a frequent reason that people resist going flat rate.  They are willing to buy a quality system like our National Standard Price Guide, but they are unwilling to take a few minutes each week maintaining their current prices or adding in their own Tasks.  We often hear that a business would rather create its own flat rate book system using a spreadsheet since they will need to keep their prices up to date any way.  They want to reinvent the flat rate wheel instead of doing some maintenance on the data.

The NSPG flat rate system is like a new truck.  It has everything you need to get started down the road, but you eventually need to change the oil and do a tune up.  To keep it running well, it needs a few minutes each week updating Tasks and Parts to keep it going. 

Our entire software system is designed to let you automate as much of the process as possible.  Many suppliers will give you a file with your price updates that can be imported into your Flat Rate system.  A little bit of effort entering your suppliers part numbers can make the entire price update process automatic.  Enter a few items each week, and your system becomes more accurate and more efficient all the time.

This too contributes to your ability to prosper in difficult times.  If your company works more efficiently than others, you have an advantage that can translate into higher sales and profits no matter what the economy is doing.  Take full advantage of whatever tools you have to carry your business through.

The choice is yours.  You can hunker down and hope you make it through any slow down in your area, or you can take advantage of the work you've been doing all along to improve your business.  Working smarter could be just what you need to keep your business on track. 

You can give Mike Conroy a call to discuss your business strategy, your numbers, or your flat rate books even if you do not use NSPG products.  He always enjoys talking to business owners who are willing to work their way to success..

Measure Monthly, Adjust Quarterly
 & Achieve Annual Profit Goals

 Plumbing MuseumOn-Line Resources

Mr. Manoog closes his museum


10,000 toilet tank lids       

American Standard, Crane, Eljer to merge                       

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In This Issue

Phone 800 841-8542

Numbers Cruncher

National Standard
Price Guide

Performance Dispatch Plus

Freebie of
the Month

The freebie of the month is a web site or product that we feel gives you some-thing worth looking at or using that costs you nothing.

This month's freebie is not free.  It's a reasonably priced service that is needed by anyone and especially any business that uses computers.  If you use accounting software, email, or just about any other program that stores important information on your computer, you need this type of service.

Off site data storage is a must for most modern businesses.  What would happen to your business if there was a fire or other catastrophe that destroys your office?  All of your accounting information, flat rate book data, payroll data, and photos could be lost.

There are a few ways to deal with this risk.  You could back up you data to CDs or DVDs and store them at another distant location.  This is too hard to maintain, so most people do not succeed with this type of regime.

The best solution may be an online backup service.  One of the easiest to use is JungleDisk.  This is an easy to use front end designed to allow you to store critical data on Amazon's servers with full 128 bit encryption.  For about 15¢ per gigabyte per month, you get the peace of mind of knowing that your business and personal data are really safe.

With JungleDisk,you can automate the backup process, and even link to the files so they look like they are actually stored on your computer.

If you have a favorite Free site, let us know.


Give a man a fish, and he'll eat for a day. Give a fish a man, and he'll eat for weeks!                 Takayuki Ikkaku

Liberty without learning is always in peril; learning without liberty is always in vain.
               John F. Kennedy

My wish is to ride the tempest, tame the waves, kill the sharks. I will not resign myself.
                   Trieu Thi Trinh

Not only is there no God, but try getting a plumber on weekends.
                     Woody Allen

If lawyers are disbarred and clergymen defrocked, doesn't it follow that electricians can be delighted?                    George Carlin

It's Finally Here!

The next Money Masters® will be at the Renaissance-Fort Lauderdale-Plantation Hotel in Plantation, Florida
on March 7 & 8, 2008 with a visit to Art Plumbing & A/C.

At this Money Masters, you’ll have a chance to not only meet a very successful contractor but be allowed to explore his shop, and see just how it runs. The shop is Art Plumbing & Air Conditioning and it is unique in this marketplace. It’s profitable. Double digit profitable last year, and on budget to be double digit profitable again this year.

In 2008, Art Plumbing & AC is expecting $4 million in sales from the work of 23 employees. That’s an average of $350,000 per truck with their top producer bringing in $500,000 from a single truck last year. Their technicians will earn between $65,000 and $95,000 this year. That’s on top of paid family health insurance, paid vacations, paid holidays and paid training. Owner, Gregg D’Attile takes home a six figure salary, and the company still takes a double digit profit to the bank each year.

If this all sounds like something beyond your reach—it’s not.  Gregg D’Attile started in the new construction business. 

I plan on being at this exciting Money Masters event.

I hope to see you all there. We can all learn from a quality operation like Art Plumbing.

Mike Conroy

He was bent on becoming the biggest plumbing contractor in Florida.  Getting into the business at the right time and the right place, he rode the construction boom of the late 80s. He had amassed contracts to help build entire subdivisions. He handled multi-millions in sales, and employed numerous crews to perform the work.

One day, D’Attile was driving through a subdivision he was finishing when the revelation came.  He had paid his employees, his suppliers and other creditors when he realized, he pocketed almost nothing from the risk and investment he made.

Come to this Money Masters to discover how you can make money in this industry, satisfy your customers beyond their expectations, and see smiles on peoples’ faces again! 

7:00 - 7:30 a.m. Breakfast & Registration
7:30 - 12:30 Money Masters Seminar
12:30 - 1:30 Lunch
1:30 - 5:30 Tour of Art Plumbing & A/C
6:00 - 10:00 Dinner & Entertainment
7:00 - 7:30 a.m. Breakfast
7:30 - 12:00 Money Masters Seminar
12:00 - 1:00 Lunch
1:00 - 3:00 Money Masters Seminar, Nexstar® Showcase
Register for Money Masters Here


Numbers Cruncher and NSPG Flat Rate Price Books training


     HVAC Service Invoice   

Ever Wonder

Where Did the Money Go?


Portable Desk for forms and invoices
Portable Desk


Call 800-841-8542 now so we can answer your questions and show how we can help you build a more profitable business.

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