NSPG Software products including Numbers Cruncher Breakeven Calculator and Flat Rate Price Books.

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Business Solutions for Maximizing Your Profits

April 2010    

In 1992, NSPG released Numbers Cruncher, our Break Even Calculator.  This was followed by our Flat Rate Price Book product line. With our simple-to-use-tools, you can make being a business owner what you always wanted to it be - successful, profitable and rewarding.

Motivate for Success  
Keeping employees motivated is a never ending battle for all businesses.  Even the best managers and employees can begin to drift if they are not constantly being engaged in the company's mission. 

Last month we discussed how some companies are using techniques learned from video games to motivate their employees.  Many service companies that we work with have been using these same techniques for years that large, high tech companies are just discovering now.

How do you set up a system to keep everyone doing their best?

For business success, you need to have highly engaged employees who understand and want to work towards the company's goals.  This is facilitated by committed leaders, clear communication with and buy-in  by employees, and a company culture that values high performance.

The key to creating this culture of success is to provide employees with consistent feedback on their performance and a clear link between their performance and compensation.  Compensation should be viewed as a combination of pay, benefits, and internal recognition.  Positive feedback and being part of a group that values your contributions are powerful motivators.

Many young people (mostly men under 35) have already been trained to perform in this type of environment.  Millions have spent years of their lives playing on line games for the sole reward of the prestige they earn.  The games have clear short and long term goals, and the players who contribute to achieving these goals are rewarded immediately. 

A company that incorporates a rewards system for its managers and employees that combines clearly stated performance goals and rewards for all employees can thrive with old and young employees because just about everyone responds to this type of system. 

The added bonus in today's younger employees is that they may have already been trained to respond to this management technique before they come to your company.  It turns out that they may not have been wasting their time sitting in front of the computer playing games.

Over the years, we have seen these rewards systems in action at a number of successful businesses.  It takes a commitment by management to fully implement, but is fairly easy to administer once it is set up. 

Make it very clear what the expectations are with regards to performance; provide clear feedback so that everyone understands where they stand and so they know what they need to do; immediately reward superior performance; give every employee the tools to excel.

- - - - - - -

Give Mike Conroy a call to discuss how to set up a system to motivate your employees no matter how old they are. Take advantage of his experience working with hundreds of companies like yours to help you achieve your own business success. 

Measure Monthly, Adjust Quarterly
 & Achieve Your Annual Profit Goals

Nexstar Scholarships
The Nexstar Legacy Foundation announced their 2010-2011 scholarship award winners at Nexstar’s Owners’ Spotlight Series in Clearwater Beach, Florida on March 20th.  Seven students will receive scholarships ranging from $1,000 - $6,000 to pursue education in preparation for careers within the plumbing, HVAC and electrical industry.

“The mission of the Nexstar Legacy Foundation is to give back to an industry that has been so good to us,” said Scholarship Committee Chair Julie Wieman of MacGregor Plumbing & Heating.

Scholarships are awarded based upon merit chosen by a scholarship selection committee comprised of industry leaders. The scholarship program is the major gifting program of the Foundation. The largest annual award is the Frank Blau, Jr. Award of $6,000. 

Since its inception, the Nexstar Legacy Foundation has awarded over $84,000 in scholarships.

Apprenticeship - $1,000
James Fingerman, San Diego, CA
Sponsored by Anderson Plumbing, Heating and Cooling El Cajon, CA  

Technical College - $2,000
Kal Gossett, Corning, NY

Deitrick, Zanesville, OH                                         

Four-Year College - $3,000
Sarah Masters, Allendale, NJ
Sponsored by Martin Masters Plumbing Midland Park, NJ    
Andrew Deckert -Frank Blau Nexstar Scholarship Winner

Graham Thurber, Topeka, KS
Jesse Thornburg, Cambridge, MA

Frank Blau, Jr. Award - $6,000
Andrew Deckert , Green Bay, WI
Michigan Technological University
Sponsored by Drucks, Menasha, WI



The Economy

UPS saw its first year over year daily volume increase in more than two years last quarter. International shipments were up significantly more than domestic.

Industry suppliers continue to announce price increases for a broad range of product lines.  Increases we have seen recently are around five percent.


Click Here to Crunch your Numbers Today!


Interesting Online Items

Lead Regulations Updates

Efficiency First

Fishing with Electricity?

Onions to Energy

Solar City

Metal Roof Retrofit



Popular Science June, 1983

Popular Science June, 1983


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to learn about our
easy, subscription plans for NSPG software products.

In This Issue

Motivate for Success

The Economy

Nexstar Scholarships



Interesting Items

(Nexstar  QSC)

Products / Services

Newsletter Index

Phone 800 841-8542

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Freebie of
the Month

The freebie of the month is a web site or product that we feel gives you something worth looking at or using that costs you little or nothing.

Google Calendar is one of those free services that prompts most people to ask, "Why would I want to keep my calendar on line?"  Once you begin you use it though, you will ask yourself how you ever did without it.

Google Calendar is not as sophisticated as many desktop calendaring applications, but being on line and the ability to share calendars with other people is a powerful combination.  You can easily set up calendars for work, for home, for your spouse, for your kids.  Then, you can combine them all to organize your life. 

You can share your calendar with other people.  Having all the activities that affect your life in one place and accessible from any computer or data phone connected to the internet will make your old day planner instantly obsolete.  You can even store a copy of your calendar off line, so you can take it with you even if you do not have internet access.

Need to add an appointment to the calendar, but don't have your computer with your?  Just send a text message from your phone to your calendar.  Google Calendar will add the appointment to your calendar for you.  Have an iPhone?  You can sync your Google Calendar and contacts with your built in iPhone applications.

Google Calendar is a truly useful free application that can really simplify your life.

If you have a favorite Free site, let us know.



The society which scorns excellence in plumbing as a humble activity and tolerates shoddiness in philosophy because it is an exalted activity will have neither good plumbing nor good philosophy...neither its pipes nor its theories will hold water.
           J ohn W. Gardner

I didn't really say everything I said.
                    Yogi Berra

The hardest thing to learn in life is which bridge to cross and which to burn.
                 David Russell

It has been my experience that folks who have no vices have very few virtues.
             Abraham Lincoln

The average person thinks he isn't.
     Father Larry Lorenzoni

Phone 800 841-8542

How's Business?

Nexstar members answer that question two ways:

  1. Better
  2. Easier

Our members have been through the ups and downs and faced the same business issues you're encountering. By joining together in Nexstar's "best practices" organization, they now share, learn, explore and grow - and their business is on a steady upswing - with more time to swing the clubs.

Real contractors. Real results.

Others make similar claims. Here's the difference: Members. They own Nexstar. We talk, build a knowledge base of what works and doesn't work, cut out the pitchmen and consult with the real deal experts in fields that matter to members. No gimmicks. No "pre-fab" systems. And no policy requirements that commit you long term. We know your world and speak your language because our members are your peers.

1-888-609-5490 — Connects you to a huge pool of knowledge and experience.
Just call with your questions. No obligation. No pitch. Just answers.

NEW! FREE on-line business assessment. Discover business areas that you need to improve to make your business better.


Click a product for more information:

Numbers Cruncher - Breakeven Calculator, Performance Monitor

National Standard Price Guide - Flat Rate Price Books

Performance Dispatch Plus - Dispatch, Benchmarks, Flat Rate, Invoice, QuickBooks



Numbers Cruncher and NSPG Flat Rate Price Books training


Wrench Magnet - Get them to call you again.
Truck Magnet - Get them to call you again. 

Ever Wonder

Where Did the Money Go?


HVAC Service Invoice                      Portable Desk for forms and invoices


Call 800-841-8542 now so we can answer your questions and show how we can help you build a more profitable business.

NSPG, Inc. PO Box 1168, Manahawkin, NJ 08050

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