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NSPG
Monthly E-Newsletter
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Since
1992,
NSPG has
been providing the tools that allow contractors to
increase profits and minimize business hassles. With our
simple-to-use-tools, you can make being a business owner
what you always wanted to it be -
successful, profitable and rewarding.
Your
Business Team
In this case, Now means two things. Today's business climate is bad and slowly improving in many areas, so it may be a good time to make some changes. Now also means any time - it's always a good time to improve your techs and your business. Highly trained, highly motivated, skilled technicians are a must for a business to succeed and grow. If this does not describe your field employees, it's time to do something about it. Most successful businesses follow a two pronged approach to improving the quality of their techs - new hires, and internal growth.
Today's slowly improving
economy provides a prime opportunity to improve the
quality of your field personnel. In many areas of
the country, your competitors have survived by
One of the ironic aspects of the current slow business climate is the difficulty many businesses have in finding high quality technicians. Why would it be hard to hire someone when so many have been laid off; so many businesses are smaller. Did the good techs just disappear? Did they all leave the business? Whether you're looking to hire good techs or to keep the good techs you have, you need to do it right. Your internal policies can attract new, high quality techs while motivating your existing employees. The best techs are held tightly by most companies. This is often not done by high salaries, but by the other benefits we tend to overlook. Things like training, benefits, and work environment are often more important in difficult times that the highest salary.
The management concepts used by Midwest Mechanical Contractors are not new or secret. They rest on a change in the mindset of the business managers who realized that their success relied upon the dedication and skills of their employees. The entire organization must work toward common goals in order to succeed. A key aspect of motivating everyone to work together is an openness about many of the financial aspects of the business. To keep your techs engaged and motivated, they need to receive the benefits that matter to them, and they need to know and what they cost. Benefits like medical and continuing education are important, but unless all employees know what they cost, their day-to-day value is lost. Most employees have no idea how expensive their benefit package is. You need to Crunch you Numbers and let them know to reinforce the value in their minds.
All of these non-salary motivators and success techniques need to be built in to how the business is run. They need to be documented so they can be continued and built upon as management grows. This documentation process is critical for continuity of business operations, and it will also improve the value of your company if you ever decide to sell it. The success of any business lies with its employees. The most successful businesses know this, and strive to involve their employees in just about every aspect of building the business. A successful business that is known for high quality service and value is built upon the skills and enthusiasm of its employees who interact with their customers every day. NSPG software tools can help you quantify what it costs to run your own successful business. Knowing your numbers that you can use to motivate your employees and properly price and to sell your services are critical if you are going build your own profitable, high quality business.
- - - - - - - Give Mike Conroy a call to discuss motivating your employees, creating your own market niche, selective discounts, loss leaders, your numbers, your performance benchmarks, or your flat rate books. Take advantage of his experience working with hundreds of companies like yours to help you achieve your own business success.
Measure Monthly, Adjust Quarterly
The President has announced a plan to offer $5,000 tax credit for new hires. If this is implemented, it could help offset a small part the initial cost for growing your business. Industry suppliers continue to announce price increases for a broad range of product lines. Latest increases we have seen range from five to nine percent.
Interesting
Online Items
Call 800 841-8542 today |
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cutting
back on salaries, benefits, and the number of employees.
While you probably don't want to hire the first people
let go from a competitor, cut backs often make the best
techs take a look around to for better employment
opportunities. Your competitors woes can
work to your advantage. Hard times can often set
the stage for
growth. 
High
performing techs need for management to listen to their ideas
so they can feel that they have a stake in the business.
Management must set clear performance goals and then reward achievement.
Companies like Midwest Mechanical Contractors hold
awards ceremonies to publicly recognize the
contributions of their employees. Many businesses
do this for sales achievements and other bottom line
issues, but contributions to business processes and
other intangibles contributions should also be
recognized.
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Nexstar members answer that question two ways:
Our members have been through the ups and downs and faced the same business issues you're encountering. By joining together in Nexstar's "best practices" organization, they now share, learn, explore and grow - and their business is on a steady upswing - with more time to swing the clubs.
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Click a product for more information: Numbers Cruncher - Breakeven Calculator, Performance Monitor National Standard Price Guide - Flat Rate Price Books Performance Dispatch Plus - Dispatch, Benchmarks, Flat Rate, Invoice, QuickBooks |
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 Ever Wonder Where Did the Money Go? |
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| Call 800-841-8542 now so we can answer your questions and show how we can help you build a more profitable business. | ||
NSPG, Inc. PO Box 1168, Manahawkin, NJ 08050
800-841-8542
201-767-5520
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