NSPG Software products including Numbers Cruncher Breakeven Calculator and Flat Rate Price Books.

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Business Solutions for Maximizing Your Profits

June 2010    

In 1992, NSPG released Numbers Cruncher, our Break Even Calculator.  This was followed by our Flat Rate Price Book product line. With our simple-to-use-tools, you can make being a business owner what you always wanted to it be - successful, profitable and rewarding.

Profit, Margin, Markup, and Pricing  
This month we'll get back to basics a bit and discuss a few critical business concepts related to your prices and profits.  Knowing how to do a few simple calculations, and knowing the right calculation to use, can make a big difference to your bottom line.  Even though you probably use a tool like Numbers Cruncher to automatically do these calculations, understanding these concepts will help you to better measure how your business is doing from a profit perspective.

Many businesses set their prices based on Markup rather than the easier to use Profit Margin. This can yield a lower profit amount than they think they are earning because it is hard to tell how much of their sales price is profit.  Let's define Profit Margin and Markup so we know how each is calculated.

Markup: The percentage of the cost price you add on to get the selling price.    Item Cost X (1 + Markup %)

Profit Margin: The percentage of the final selling price that is profit. We'll call this Profit.   Item Cost ÷ (1 - Profit %)

As you may be able to tell from these definitions, a selling price with a Profit will earn in more profit dollars than a selling price with a Markup of the same percentage.  So, using the Profit calculation will allow you to earn the same amount of money with a lower percentage, and you can easily see how much Profit you earn on each job.

Businesses that sell individual things like shirts, hamburgers, or groceries, use Markup because it is easier to calculate a sales price from a cost using Markup. If your markup is 40%, then your sales price will be 40% above the item cost.  They use this method because the money they earn is primarily based on the item theyNSPG Electrical Illustration sell and not their added labor.

Service businesses usually use Profit because you can easily calculate profits from a sales total.  Since the costs involved in providing a service can be much more complicated than the cost of selling a shirt, using the Profit percentage method to calculate the profit dollars earned is much easier to understand.  The profit part of any sale is a set percentage of the total selling price.

Let's take a look at how the two calculation methods work.
For example, to set your selling price on an item that costs $100 with a 20% Markup: 

$100 X 1.2 = $120 Selling Price
Profit = $20

To set your selling price on an item that costs $100 with a 20% Profit: 

$100 ÷ (0.8) = $125 Selling Price
Profit = $25


How much profit did I make on that job?

20% profit based on cost (Markup) cannot easily be calculated from your sales figures.  You will need to know your cost for each job, and individually calculate the markup.  Then you can add up the individual markup amounts to NSPG Profit Percent Illustrationsee your profit.  There is no simple calculation to show how much profit you made based on the selling price if you use the Markup method.

Profit based on your selling price simplifies tracking the actual profit dollars you made.  20% profit based on Sales allows you to know how much profit you made simply by knowing the dollar amount of sales for a single job or for many jobs over a period of time.  In the Profit example above, it is easy to tell how much profit you made just by knowing the total selling price and your original profit percentage.  $125 X 20% = $25 profit.

Our recommendation to most small service businesses is to keep it simple.  Until you reach a certain size and sophistication, use all of your business costs like labor, overhead, material costs, and profit to set your profitable selling prices.  Accounting for all of your costs and properly calculating your profitable selling price is more important than tracking individual accounting details.

Using a preconfigured software tool like Numbers Cruncher automates the process of setting your profitable prices.  Understanding what you are doing, will help you decide the proper profit levels your business needs to survive and grow. 

- - - - - - -

If you have any questions about these business concepts, give Mike Conroy a call.  He can quickly walk you through the business basics that you need to help make your business more consistently profitable.  Take advantage of his experience working with hundreds of companies like yours to help you achieve your own business success. 

Measure Monthly, Adjust Quarterly
 & Achieve Your Annual Profit Goals

QSC Benefits
QSC will prepare you to run your business more profitably, serve your clients more personally, enhance your business image, and meet the challenges of an ever-changing world.

All members are invited to attend QSC professional education seminars and conferences held throughout the year across North America. Some recent conferences have addressed these topics:

- Finding and Keeping Skilled Employees
- How to Price Your Business
- Client Concerns: Price Versus Quality
- Employee Training
- Business Software: A Review of What's Available
- Financial Management & Analysis
- Expanding Your Company: Is This The Right Time
- Marketing: Affordable and Effective Techniques
- Client Relations Training


In addition, QSC sponsors Power Meetings twice a year which will help those at all levels of the industry to maximize productivity.  You will be able to meet and speak with proven leaders. They will share their knowledge and expertise; you can put this to work for you when you return home.

The Economy

Kiplinger Magazine has created a series of indicators that provide a measurement of where the economy is.  They're goal is to match real world experience to the numbers, and present them is an easy to understand format.

The current positions on all the measures show that the economy is far from recovery even it it appears to be making some progress.  The cut-backs by consumers, business, and government are preventing a robust recovery at this point. Any small increases in consumer spending are being overwhelmed by government cuts, so the economy is treading water, and probably will be for quite a while.

Click Here to Crunch your Numbers Today!

Nexstar® Super Meeting will Offer Strategies for Generating Revenue and Success

Plumbing, HVAC and electrical home service contractors across the continent have the opportunity to experience the rapid results of Nexstar® Network, as the trades’ leading business development organization opens the doors of their Austin, Texas Super Meeting September 23-25.

Interesting Online Items

Super Efficient A/C Technology

Green Concrete

Make Energy while Breathing!

Equipment Shipments Rise

Drano the Puppy

Special Delivery, Baby!



Call 800 841-8542 today
to learn about our
easy, subscription plans for NSPG software products.

In This Issue

Profit Margin Markup

The Economy

QSC Benefits



Interesting Items

(Nexstar  QSC)

Products / Services

Newsletter Index

The Numbers Cruncher

Phone 800 841-8542

Call 800 841-8542 today to learn about our affordable, no interest, payment plans for NSPG software.

Freebie of
the Month

The freebie of the month is a web site or product that we feel gives you something worth looking at or using that costs you little or nothing.

Now that a website is a key component of just about every business, the quality of your web hosting becomes a critical part of your every day operations.  Whether you use your website simply for advertising purposes, or you actively book client appointments there, it is important that your site be available whenever your clients come looking for it.

SiteUptime.com is a free service that monitors your website 24 hours a day to be sure your website is always available to your clients.  If your site goes down, SiteUpTime sends you an email notifying you that the site is unavailable so you can get on line and check it out yourself.  A quick message to your website support contact can get your site back on line in a few minutes.

Surprisingly, most web hosts do not monitor your site's public availability.  Your website could be down for hours or even days, and no one would notice except your clients. SiteUpTime will check you website every 30 minutes from up to four locations around the world for free.  If you want more frequent or more sophisticated monitoring, they have premium services starting at $5 per month.

When your website is unavailable, you not only miss the opportunity to speak to you clients, you look unprofessional, and that could cost you valuable business contacts. SiteUptime.com is like free website insurance.  it only takes a few minutes to set up, so take a look at it today.

If you have a favorite Free site, let us know.




I like long walks, especially when they are taken by people who annoy me.
                 Noel Coward

War is Peace
Freedom is Slavery
Ignorance is strength
     George Orwell - 1984

All work and no play makes Jack a dull boy and Jill a rich widow.
                    Evan Esar

Opportunity is missed by most people because it is dressed in overalls and looks like work.
          Thomas A. Edison

Give a man a fish, and you'll feed him for a day. Teach a man to fish, and he'll buy a funny hat. Talk to a hungry man about fish, and you're a consultant.
               Scott Adams

I hate women because they always know where things are.
              James Thurber

Illegal aliens have always been a problem in the United States. Ask any Indian.
                Robert Orben

I don't know the key to success, but the key to failure is trying to please everybody.      Bill Cosby

Phone 800 841-8542

How's Business?

Nexstar members answer that question two ways:

  1. Better
  2. Easier

Our members have been through the ups and downs and faced the same business issues you're encountering. By joining together in Nexstar's "best practices" organization, they now share, learn, explore and grow - and their business is on a steady upswing - with more time to swing the clubs.

Real contractors. Real results.

Others make similar claims. Here's the difference: Members. They own Nexstar. We talk, build a knowledge base of what works and doesn't work, cut out the pitchmen and consult with the real deal experts in fields that matter to members. No gimmicks. No "pre-fab" systems. And no policy requirements that commit you long term. We know your world and speak your language because our members are your peers.

1-888-609-5490 — Connects you to a huge pool of knowledge and experience.
Just call with your questions. No obligation. No pitch. Just answers.

NEW! FREE on-line business assessment. Discover business areas that you need to improve to make your business better.


Click a product for more information:

Numbers Cruncher - Breakeven Calculator, Performance Monitor

National Standard Price Guide - Flat Rate Price Books

Performance Dispatch Plus - Dispatch, Benchmarks, Flat Rate, Invoice, QuickBooks



Numbers Cruncher and NSPG Flat Rate Price Books training


Wrench Magnet - Get them to call you again.
Truck Magnet - Get them to call you again. 

Ever Wonder

Where Did the Money Go?


HVAC Service Invoice                      Portable Desk for forms and invoices


Call 800-841-8542 now so we can answer your questions and show how we can help you build a more profitable business.

NSPG, Inc. PO Box 1168, Manahawkin, NJ 08050

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