After 20 years in our
Harrington Park, NJ location, it's time for a change. This
September we will begin our move to a temporary location
while we build our shiny new NSPG headquarters building
in central New Jersey.
During the move, there
will be some interruptions of our operations.
September 15 to October 15, our Flat Rate Price Book
will be closed.
you will need to have new Flat Rate books printed, you
should place your order now to avoid the delay caused by
The Sales and Phone
Support offices will be closed from September 20 to
The NSPG email support
offices will remain in their current northern New Jersey
location. Free Email support may be delayed at times during
the first week of October.
great thing in this world is not so much where you
stand, as in what direction you are moving".
Oliver Wendell Holmes
recent Windows update issued by Microsoft
included changes to files used by NSPG
Software to layout and print flat rate
In order to
properly format your Price Books, you MUST
download and install a program patch that
will fix this issue on the
Free Update page. (http://nspgweb.com/update/nspgupdate.htm
All Price Guide
users should download and install this patch
before updating their flat rate price books.
Check Out the New QSC
Mike Conroy a call at 800-841-8542. He can quickly walk you through
the business basics that you need to help make your
company more consistently profitable, and increase the
value of your business. Mike has
years of experience helping companies set their own
profitable prices, respond to price complaints, track performance, implement and fine
tune Flat Rate systems, and improve profitability.
of Mike's experience working with hundreds of companies
like yours to help you achieve your own business
It's Time to Change
Our Industry's Image (video)
A 60 Week Customer Care Program will be Unveiled at
NexstarŽ Network's 20th Anniversary Super Meeting
Residential service contractors from around the
country will gather in Las Vegas, October 11-13 to dive
deep into systems, coaching and peer support that
empowers frontline employees to serve customers like
never before. Nexstar's Customers First (C1 Movement)
highlights the critical role customer service plays in a
PHCE service business from the front lines to the follow
At the event, Nexstar will unveil a 60-Week Customer
Care Program for Plumbing, HVAC and Electrical
technicians. The program is designed to speak to every
employee touch point in a residential service business
from the front end to the final follow-up to
accountability processes for all company positions.
In addition, contractors will get:
- Money making sales techniques for all trades
- Strategies for enhancing on-line reputation
- Accountability processes for all company
- Accurate economic forecast from nationally
acclaimed economist Brian Beaulieu
- Strategic Partner tradeshow filled with products
and services to enhance business
NexstarŽ Network Super Meeting October 11-13
Planet Hollywood, Las Vegas, Nevada
Typically for members only, this event is open to a
limited number of non-members who wish to experience
information, call 888.240.STAR or email firstname.lastname@example.org.
Printed Flat Rate Price Book
We have decided to extend out special Free
printed Flat Rate Price Book offer to anyone who
orders our Flat Rate Software (National Standard
Price Guide) through our web store.
Get your first
Custom Printed Price Book for
direct from NSPG with your purchase of NSPG Flat
We make it easy to
Rise Above the Competition.
You spend no time printing and binding your
books. You spend no time hassling with your local
print shop trying to get the quality you need.
We Make It
Easy to get your own custom printed Flat Rate Price
Book. Just place your
software order via our web store at
now. You will automatically receive credit for your
free custom color laser printed Flat Rate Price
This is a limited
time web store only offer, so don't delay.
Click here, and save some money now.
Well, There's Your
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