A 60 Week Customer Care Program will be Unveiled at Nexstar® Network’s 20th Anniversary Super Meeting
Residential service contractors from around the country will gather in Las Vegas, October 11-13 to dive deep into systems, coaching and peer support that empowers frontline employees to serve customers like never before. Nexstar’s Customers First (C1 Movement) highlights the critical role customer service plays in a PHCE service business from the front lines to the follow up.
At the event, Nexstar will unveil a 60-Week Customer Care Program for Plumbing, HVAC and Electrical technicians. The program is designed to speak to every employee touch point in a residential service business from the front end to the final follow-up to accountability processes for all company positions.
In addition, contractors will get:
- Money making sales techniques for all trades
- Strategies for enhancing on-line reputation
- Accountability processes for all company positions
- Accurate economic forecast from nationally acclaimed economist Brian Beaulieu
- Strategic Partner tradeshow filled with products and services to enhance business
Nexstar® Network Super Meeting October 11-13 Planet Hollywood, Las Vegas, Nevada
Typically for members only, this event is open to a limited number of non-members who wish to experience Nexstar.
For more information, call 888.240.STAR or email membership@nexstarnetwork.com.