Tag Archives: Education

How to Calculate your Labor Sell Price

Before you can run a profitable business, you need to know what to charge. Matching what a competitor charges, or just picking a number that feels right is a sure way to lose money and customers. Based on our years … Continue reading

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Over 2000 Years and Nothing Has Changed?

“The national budget must be balanced. The public debt must be reduced; the arrogance of the authorities must be moderated and controlled. Payments to foreign governments must be reduced, if the nation doesn’t want to go bankrupt. People must again … Continue reading

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Customer Care Program at Nexstar® Network

A 60 Week Customer Care Program will be Unveiled at Nexstar® Network’s 20th Anniversary Super Meeting Residential service contractors from around the country will gather in Las Vegas, October 11-13 to dive deep into systems, coaching and peer support that … Continue reading

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Nexstar Legacy Foundation Announces 2012-2013 Scholarships

The Nexstar Legacy Foundation has announced their first round of 2012-2013 scholarship award winners. $34,500 was recently awarded to sixteen students, with scholarships ranging from $1,000 – $6,000. Sarah Masters (Allendale, NJ) Frank J. Blau Jr. Honorary ScholarshipThe award winners … Continue reading

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Building Customer Loyalty

Last month we discussed responding to customer complaints and using a complaint as an opportunity to build customer loyalty. A business should not wait for an opportunity to garner customer loyalty. It must be an every day goal that is … Continue reading

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Numbers Cruncher Cost Breakdown

Numbers Cruncher software includes an automatic Job Cost Breakdown and cover letter that can make responding to cost complaints less time consuming and costly. Enter a few details about the job, and Numbers Cruncher uses your actual numbers to create … Continue reading

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Upcoming QSC Power Meetings

March 22-24, 2012 QSC Power Meeting XXXVI – The Westin Charlotte Hotel – Charlotte, NC July 26 -28, 2012 QSC Power Meeting XXXVII – Hyatt Regency, Indianapolis, IN For more information contact QSC at 800-533-7694 or quality@qsc-phcc.org

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Nexstar Legacy Foundation to Award $42,000 in Scholarships

Nexstar Legacy Foundation to Award $42,000 in Scholarships Applications Now Being Accepted for 2012-2013 Academic Year $42,000 in scholarships ranging from $1,000 – $6,000 each will be awarded to students pursuing careers within the plumbing, HVAC and electrical industry. The … Continue reading

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QSC Power Meetings – 2012

March 22-24, 2012 QSC Power Meeting XXXVI – The Westin Charlotte Hotel – Charlotte, NC July 26 -28, 2012 QSC Power Meeting XXXVII – Hyatt Regency, Indianapolis, IN

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World Plumbing Day – March 11

“By including access to a safe drinking water supply and sanitation in these international goals, the world community proposes 97 million additional people annually will have access to drinking-water services and 138 million additional people access to sanitation services through … Continue reading

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