Quick Sales Tips
Before we get to show how
good we are technically, first we have to make the sale.
The best field tech in the world won't be much use, if
he can't make the sale. Fortunately, sales is a
skill that can be learned and constantly improved
through training and good business practices.
Here are a few key
concepts that every tech should be reminded of on a
1. Customer First
The goal is not to sell the customer your service.
The goal is to show the customer how your service can
meet their needs. To make the sale, and earn a
loyal customer, you need listen the customer, learn what
their concerns are, and then show them how your product
will work for them.
The hard sell may close the deal, but the customer will
not become a loyal customer. This reduces word of
mouth sales, and can lead to buyer's remorse problems.
Sometimes, the customer just doesn't seem to have a
clue. Don't let the customer's appearance or
education level change your sales techniques. If
your product will fulfill their needs, it's your job to
convince them of it.
Just because they will
never really understand what you do, doesn't mean you
can't explain how they will benefit from buying from
you. Most of us don't understand how a flat screen
TV works, but that didn't stop them from selling us one.
3. Benefits First
The customer has no idea what you services are worth
until you show them the benefits. Always start
with benefits. Resist discussing price until they
understand the benefits they will receive.
4. Close the Deal
Always ask for the sale. Even if the customer
appears skeptical, ask for the sale. You can't
make the sale unless you ask for it.
5. Always ask for
You sold the customer on the benefits of your service.
Let them help you make the next sale. Whether you
follow up with a phone call asking for referrals, or
have a formal referral program in place, be sure to
leverage the good will your quality work generates into
addition to getting another sale, this can cement your
relationship with the customer. A successful
referral links your business to the customer's self
esteem, and makes it more likely that they will rely on
you in the future.
With continual sales training, just about
anyone can become more effective at closing the deal,
and building your base of loyal customers. It just
takes time and tenacity.
Mike Conroy a call. He can quickly walk you through
the business basics that you need to help make your
company more consistently profitable. Mike has
years of experience helping companies set their own
profitable prices, track performance, implement and fine
tune Flat Rate systems, and improve profitability.
of Mike's experience working with hundreds of companies
like yours to help you achieve your own business
Click Here to Crunch your Numbers Today!
Quick Tip -
Information and Quick Job Search
Whether you're looking to hire or looking to be hired,
SimplyHired.com has a useful tool that shows the
average salary for specific jobs in specific locations.
SimplyHired gets their
information from their job search engine that contains
information on millions of current job offerings listed
on the Internet. The numbers may or may not be
100% accurate for your location and profession, but it
is an interesting site if you want to see the details
about the job openings in your area.
Free Numbers Cruncher Review with Sales Goals
of our clients find NSPG while looking for Flat Rate
Price books for their Plumbing, Electrical, or HVAC
company. We always encourage potential clients to
Crunch their Numbers before they even consider
printing a Flat Rate Book. Many of our most
successful Numbers Cruncher users also take
advantage of our Numbers Cruncher Review service.
how it works. Our Numbers
Cruncher software allows you to quickly and easily
set and monitor your breakeven, productivity, and
profitability. With just a few clicks of your mouse
and about an hour of your time, a Numbers Cruncher
Review can help you fine tune your operation, and
give you confidence that your numbers will really
work for your business.
The free Numbers
Cruncher Review includes a personalized business
assessment to review and adjust your Numbers
Cruncher Data, set up your new budget and selling
prices along with sales and productivity targets.
You will receive written recommendations based on
your actual numbers for adjustments to your sales
and spending goals for the coming year.
We will then follow
up with a phone consultation to discuss our
recommendations with you to help you establish how
to implement any changes you decide to make to
improve your operations.
This is a limited
time web store only offer, so don't delay.
Click here, and save some money now.
Call 800 841-8542 today
to learn about our affordable, no interest, payment plans for NSPG
Disconnecting from change
does not recapture the past. It loses the future.
Every man serves a useful
purpose: A miser, for example, makes a wonderful
Laurence J. Peter
We Americans live in a
nation where the medical-care system is second to none
in the world, unless you count maybe 25 or 30 little
scuzzball countries like Scotland that we could vaporize
in seconds if we felt like it.
If the automobile had
followed the same development cycle as the computer, a
Rolls-Royce would today cost $100, get a million miles
per gallon, and explode once a year, killing everyone
Robert X. Cringely
The International Monetary Fund last week cut its growth
estimates for the USA by about one percentage point for
2011 and 2012, to 1.5 percent and 1.8 percent. Many
economists fear the U.S. economy could fall back into
recession if the euro zone debt crisis spreads further.
We are seeing service
industry materials price increases over the next few
months in the 6 to 12% range with copper prices
scheduled to fall.
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