NSPG Software products including Numbers Cruncher Breakeven Calculator and Flat Rate Price Books.

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Business Solutions for Maximizing Your Profits

November 2011

We're All Power Hungry

The extreme weather we've been having on the east cost reached a peak this autumn.  Power outages, communications interruptions, and even washed out roads seem to be becoming commonplace.  The October 31 snowfall here in New Jersey affected operations in two of our locations. 

Our main sales and production facility lost power for almost a week, and limped along on generator power.  Our programming/support site had power for the week, but had frequent Internet access interruptions.  Our problems were minor compared to some of our neighbors, so we consider ourselves lucky.

During and after the outages, we kept wondering how the businesses who have gone 100% electronic for their business processes were fairing.  How could they dispatch, quote, sell, bill when all of their current records are unavailable or just sporadically available.

Most of our users have printed price books, so their operations looked normal once they reached the customer's location.  In the office, battery backups and notebooks with backup copies of customer databases were indispensible.  Stand alone desktop computers, the workhorse for most business operations were useless.

So, what have we learned from the past year of extreme weather?

Don't put all your eggs in one basket.  Electronic copies of documents and data make running your business easier than ever, but the old file cabinet filled with customer and supplier information still has a place in your business.  For your electronic information, syncing between desktops, notebooks, and the cloud can really pay off in an emergency.  We discussed free products that make this easy in our June Newsletter

If you have a notebook that has all your up to date business information securely stored on it, you can at least take it to a location with power and Internet to keep your business running.  You may even be able to use your computer to access your Internet based phone system from wherever you set up.  Your customers won't even notice the difference.

Redundant communication is another option.  Internet based phone systems with all the features they bring are great for everyday use, but plain old telephone service (POTS) can be a life saver.

Printed price books still have a place beside the iPad and Android versions of your flat rate price books.  You may not need to update your printed books as often as your electronic versions, but you will be glad you have a recent printed book when the lights go out, and you can't charge your iPad.

Train your techs to be able to operate independently in the field.  Keep them up to date in how to process credit card charges the old fashioned way.  Make sure they know how to use the Universal Task Grid in your Price Books so they can quote any job without contacting the office.

Between extreme weather and antiquated infrastructure, power and communication outages may be in your future.  You need to be prepared for the worst, or you could be out of business for weeks or months as some in Connecticut and Vermont have experienced recently.


Mike Conroy of NSPG is a flat rate implementation expert.
Give Mike Conroy a call.  He can quickly walk you through the business basics that you need to help make your company more consistently profitable.  Mike has years of experience helping companies set their own profitable prices, track performance, implement and fine tune Flat Rate systems, and improve profitability.

Take advantage of Mike's experience working with hundreds of companies like yours to help you achieve your own business success. 

LBI Oceanside

Click Here to Crunch your Numbers Today!

Quick Tip - Bonus Depreciation - Save some Money This Year

The Jobs Act of 2010 allows businesses to write-off up to $500,000 of qualified capital expenditures. Also, businesses that aren't profitable this year can use 100% Bonus Depreciation on new equipment and carry-forward the loss to future hopefully profitable years. This deduction is known as Section 179.

With Section 179 your business can deduct the full purchase price of qualifying equipment for the current tax year instead of depreciating it over time. The equipment must be purchased and put into use the current tax year. This can give you a substantial tax savings versus the old yearly depreciation method.

This should mean a substantial boost to your bottom line this year. To get the deduction for tax year 2011, you have to make the equipment purchase before then end of the year.

Qualifying Equipment includes: Equipment purchased for general business use like field equipment, computer hardware and software like Numbers Cruncher and National Standard Price Guide, and general office equipment.

You can get more information at Section 179.org and on the IRS site.



Special Offer: Free Printed Flat Rate Price Book

NSPG Free Flat Rate Price BookWe have decided to extend out special Free printed Flat Rate Price Book offer to anyone who orders our Flat Rate Software (National Standard Price Guide) through our web store.

Get your first Custom Printed Price Book for Free direct from NSPG with your purchase of NSPG Flat Rate Software.

We make it easy to Rise Above the Competition.

Here's how easy Flat Rate can be:

  1. Get your NSPG Flat Rate software.

  2. Enter your information and customize your books any way you want.

  3. With a click of your mouse, send us your Flat Rate Book information.

  4. We will print and bind your Flat Rate books with our high speed color laser publishing system.

That's all there is to it. You spend no time printing and binding your books. You spend no time hassling with your local print shop trying to get the quality you need.

At NSPG, We Make It Easy to get your own custom printed Flat Rate Price Book. Just place your software order via our web store at nspgweb.com now. You will automatically receive credit for your free custom color laser printed Flat Rate Price Book.

This is a limited time web store only offer, so don't delay. Click here, and save some money now.

Special Offer

Call 800 841-8542 today to learn about our affordable, no interest, payment plans for NSPG software.

So much of what we call management consists in making it difficult for people to work.   Peter Drucker

A compromise is the art of dividing a cake in such a way that everyone believes he has the biggest piece.   Ludwig Erhard

Opportunity is missed by most people because it is dressed in overalls and looks like work.   Thomas A. Edison

My parents only had one argument in forty-five years. It lasted forty-three years.   Cathy Ladman

Even if you're on the right track, you'll get run over if you just sit there. Will Rogers

So this is how liberty dies. With thunderous applause.  George Lucas

The EconomyThe Economic Outlook

The economy is much stronger than it was in 2008 and 2009, but it is not gaining strength.  The numbers tell a mixed story.  Until there is a driving force to tip the balance towards growth, it looks like the economy stays uncertain - possibly for years.  The only short to medium term secure purchasing power is with retirees and the very wealthy.

We are seeing service industry materials price changes over the next few months from price reductions for copper to up to 10% for Pex.

Interesting Online Items

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LBI Oceanside

Numbers Cruncher - Breakeven Calculator, Performance Monitor

National Standard Price Guide - Flat Rate Price Books

Nexstar Network Logo



Nexstar Super Meeting

You’re invited to the Hargis Electric Peer Group Meeting February 22-24 In Texas!

For the third year in a row, Nexstar has awarded Hargis the Select Service Award of Excellence –  “Best of the Best.” They ranked #1 in their revenue category, benchmarked with fellow Nexstar member businesses.

Hargis delivers a superior level of business within Nexstar’s three pillars of success in the service industry: superior customer satisfaction, excellent working environment for employees, and profitability and financial well-being.  

  • Tap into successful strategies for generating revenue in a challenging economy
  • Learn why Hargis partnered with their local power company to generate additional revenue and bring draw energy efficiency incentives
  • Learn about Hargis' recruitment process and why training requires new apprentices to pair with technicians on service calls
  • Discover the Nexstar Service System - a key to Hargis' success, building trust and confidence between the customer and the technician

Nexstar Peer Group meetings set the standard and raise the bar for plumbing, HVAC and electrical home service business owners. 

Business owners and upper managers are invited to join Nexstar members at Hargis Electric. Limited to two people per company.  
Registration deadline is February 10, 2012.
Call 888.240.STAR


QSC Professional Logo


QSC Power Meetings

March 22-24, 2012
QSC Power Meeting XXXVI - The Westin Charlotte Hotel - Charlotte, NC

July 26 -28, 2012
QSC Power Meeting XXXVII - Hyatt Regency, Indianapolis, IN

National Electrical Contractors AssociationNECA Event Calendar

PHCC Event Calendar

Free Nexstar Business Tips

Numbers Cruncher and NSPG Flat Rate Price Books training

Customizable Service Invoice    Where Did the Money Go book      

Stick on Service label  Stick on Service label


Call 800-841-8542 now so we can answer your questions
and show how we can help you build a more profitable business.

NSPG, Inc. PO Box 1168, Manahawkin, NJ 08050