Tag Archives: small business

The Future Is Almost Here

As hard as it may be to believe, your technology plans may be just like Microsoft’s. This could yield both great benefits and headaches for your business. There are a couple of things you should do today to deal with … Continue reading

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You’re Invited

“It is my pleasure to invite you to a “Make A Profit” seminar on July 20th. I will be the featured speaker, and look forward to meeting you at this exciting event”. Mike Conroy

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Make a Profit Seminar

Many contractors reduce the amount they charge per hour to avoid confrontation about labor rates. This reduces their profits because their expenses remain the same. They end up paying themselves little and having spouses who work the books for no … Continue reading

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Should You Give Your Employees a Price Breakdown?

Back in March we wrote about giving a cost breakdown to disgruntled customers. Many companies face a similar dilemma with their own employees. Keeping your employees in the dark about the numbers that drive your business can lead to a … Continue reading

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Building Customer Loyalty

Last month we discussed responding to customer complaints and using a complaint as an opportunity to build customer loyalty. A business should not wait for an opportunity to garner customer loyalty. It must be an every day goal that is … Continue reading

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Numbers Cruncher Cost Breakdown

Numbers Cruncher software includes an automatic Job Cost Breakdown and cover letter that can make responding to cost complaints less time consuming and costly. Enter a few details about the job, and Numbers Cruncher uses your actual numbers to create … Continue reading

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Should You Give a Price Breakdown?

One of the issues that every service business has to deal with is the customer who thinks he paid too much, and demands to see a complete breakdown of the costs for the job.  This infrequent annoyance inevitably leads to … Continue reading

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Nexstar® is looking forward to seeing you at these upcoming tradeshows

Pumper Trade Show March 2 – 5, 2011 Kentucky Exposition Center Louisville, KY PHCC National Trade Show September 21 – 24, 2011 Hilton Hotel Minneapolis, MN Call Lisa Schardt or Bryan Martin to find out more! Call 888.240.STAR

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Upcoming QSC Power Meetings

March 22-24, 2012 QSC Power Meeting XXXVI – The Westin Charlotte Hotel – Charlotte, NC July 26 -28, 2012 QSC Power Meeting XXXVII – Hyatt Regency, Indianapolis, IN For more information contact QSC at 800-533-7694 or quality@qsc-phcc.org

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Fear and Pricing

As anyone who reads this newsletter knows, NSPG is a Flat Rate Price Book software and printed books company. We know what people want in their books and how they want to set up those books. What they actually put … Continue reading

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